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Privacy Policy

Privacy Policy

Who we are

Our website address is: https://sucraluxe.com

What personal data we collect and why we collect it

1. Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. This is for convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and screen display choices. Login cookies last for two days, while screen options cookies last for one year.

2. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These third-party websites may collect data about you, use cookies, and monitor your interaction with their content.

3. Analytics

We use third-party analytics tools to track and analyze user behavior to improve our website and services. These analytics tools collect data such as IP addresses, browsing history, and device information but do not personally identify you.

4. Marketing and Communications

We may use the information we collect, including personal data, for marketing purposes such as:

Sending promotional emails, advertisements, and special offers.

Communicating updates about our products and services via email, WhatsApp, SMS, and other channels.

Using automated marketing tools (e.g., tracking pixels, cookies) to personalize and improve your shopping experience.

You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us.

5. Order Processing and Payment Information

When you place an order, we collect personal details such as your name, billing and shipping addresses, phone number, and transaction details.

Payments are securely processed via third-party payment gateways, and we do not store sensitive financial data such as credit card details.

6. How Long We Retain Your Data

If you leave a comment, it and its metadata are retained indefinitely.

If you register an account, we store your personal information for as long as necessary to provide our services.

7. Your Rights Over Your Data

You may request an exported file of the personal data we hold about you.

You can also request that we erase any personal data, except for data required for legal, security, or administrative purposes.

8. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

We may share your data with third-party service providers for analytics, marketing, and operational purposes.

For any concerns about your data privacy, please contact us via our website.

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