Terms and Conditions
1. Introduction
Welcome to Sucraluxe.com. These Terms and Conditions govern your use of our website and the purchase of products.
2. Use of Our Website
• By using this website, you agree to these Terms and Conditions.
• You must be at least 18 years old or have parental permission to make purchases.
• You agree to provide accurate, complete, and up-to-date information when registering for an account or placing an order.
• Any misrepresentation of personal details, including name, address, or payment information, may result in order cancellation or account suspension.
3. Products and Pricing
• We reserve the right to modify product prices and availability at any time.
• All orders are subject to acceptance and availability.
4. Payments
• Payments are securely processed via third-party gateway – Cashfree.
• We do not store your credit card or banking details.
5. Shipping and Delivery
• Orders are processed and shipped within the timeframe specified at checkout.
• We are not responsible for delays caused by third-party carriers.
• If a package is lost or delayed, please contact the shipping provider with your tracking details.
6. Returns and Refunds
• We accept returns within 7 days of delivery if the product is unused and in its original packaging.
• Refunds will be processed according to our Return Policy.
• Items purchased on sale may not be eligible for returns.
7. Account Registration and Accuracy of Information
• To use certain features of our website, you may be required to create an account.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You must provide accurate, current, and complete information during registration and maintain the accuracy of such information.
• If false or misleading information is provided, we reserve the right to suspend or terminate your account.
8. Intellectual Property
• All website content, including images, text, and trademarks, is the property of Sucraluxe and cannot be used without permission.
9. Limitation of Liability
• We are not responsible for indirect, incidental, or consequential damages arising from product use.
• Our total liability is limited to the price of the purchased product.
10. Governing Law
• These Terms and Conditions are governed by the laws of India/Delhi.
11. Contact Information
For any questions regarding our Terms & Conditions, please contact us via our website.