Terms of service
OVERVIEW
Welcome to Sucra. The terms “we”, “us” and “our” refer to Sucra, a brand owned and operated by Techture Fashion Private Limited (“Company”). We operate this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated shopping experience. Sucra is powered by Shopify, which enables us to provide the Services.
These Terms of Service (“Terms”) govern your use of the Services. By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state or province of residence. You agree to provide accurate and complete information when creating an account or completing a purchase.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer or assign your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to display products accurately. However, colors, finishes, and appearance may vary depending on your device settings.
We do not guarantee that the quality of any products or services will meet your expectations. Product descriptions, pricing, and availability may change without notice. We reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 – ORDERS
Your order constitutes an offer to purchase. We reserve the right to accept or decline any order. An order is not confirmed until we have processed payment and sent an order confirmation.
Orders may not be cancelled after acceptance. If we modify, decline, or cancel an order, we will attempt to notify you using the contact information provided.
All purchases are subject to our Refund Policy.
You represent and warrant that your purchases are for personal use only and not for resale or commercial distribution.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. Prices displayed at checkout will be final.
Unless stated otherwise, prices do not include shipping fees, taxes, customs duties, or other charges.
You agree to provide accurate billing and payment information and authorize us to charge your selected payment method.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timelines are estimates only and may vary. We are not responsible for delays caused by courier partners, customs, or circumstances beyond our control.
Once the order is handed over to the carrier, risk of loss and responsibility passes to you.
SECTION 6 – INTELLECTUAL PROPERTY
All trademarks, text, images, graphics, product designs, and content on the Services are the intellectual property of Sucra or its licensors and are protected under applicable laws.
You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
"Sucra" is a registered trademark of Techture Fashion Private Limited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which we do not control or monitor. These are offered on an “as is” and “as available” basis. Your use of such tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party websites. Accessing such sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
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Sucra is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make are directly with Sucra. Shopify is not responsible for any aspect of transactions between you and Sucra. You expressly release Shopify and its affiliates from all claims related to your purchases and interactions with Sucra.
SECTION 10 – PRIVACY POLICY
Personal information collected through the Services is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge that information may be processed by Shopify and third-party service providers, possibly in other countries.
SECTION 11 – FEEDBACK
If you submit feedback, suggestions, reviews, or ideas, you grant us a perpetual, worldwide, royalty-free license to use, modify, publish, and distribute such content.
You warrant that you own the rights to any content you submit and that it does not violate any third-party rights.
SECTION 12 – ERRORS AND OMISSIONS
Occasionally, information on the Services may contain errors or inaccuracies. We reserve the right to correct such errors and update information or cancel orders if necessary, without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services:
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For unlawful purposes
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To violate any applicable laws
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To infringe upon intellectual property
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To harass, defame, or harm another person
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To transmit malicious code
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To interfere with website security
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For scraping, automated access, or data mining
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For resale or unauthorized commercial use
Violation may result in termination of your access.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at any time without notice. Termination does not relieve you of any outstanding payment obligations.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties of any kind, unless expressly stated.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Sucra, Techture Fashion Private Limited, and our directors, employees, partners, or agents shall not be liable for indirect, incidental, consequential, or punitive damages arising out of your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Sucra, Shopify, and their affiliates against claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any part of these Terms is deemed invalid, the remainder will continue to be enforceable.
SECTION 19 – WAIVER & ENTIRE AGREEMENT
Failure to enforce any right does not constitute a waiver. These Terms constitute the entire agreement between you and us.
SECTION 20 – ASSIGNMENT
You may not assign your obligations under these Terms without our written consent. We may assign our rights without notice.
SECTION 21 – GOVERNING LAW
These Terms and any transactions with Sucra shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
SECTION 22 – HEADINGS
Headings are for convenience and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Sucra
Owned by Techture Fashion Private Limited
Email: hello@sucraluxe.com
Address: BASEMENT, C-17, GREATER KAILASH-1, New Delhi, South Delhi, Delhi, 110048
GSTIN: 07AAJCT3914G1ZB
CIN: U51909DL2022PTC398457